Shipping Policy
Shipping methods
We offer various shipping methods to cater to your needs:
- Standard Shipping - £3.90: Our standard shipping option ensures that your order is delivered within 2-5 business days.
- We send all our order via Royal Mail Tracked 48.
- Free Shipping: We also provide free UK shipping on for over £50. Keep an eye out for other free shipping discounts too.
Order Processing time
Once your order is placed, we aim to process orders within 2-5 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Tracking you order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. Simply click on the tracking link provided in the email to access the tracking information.
Lost or damaged parcels
In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Contact us.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us louise@elmclothing.co.uk.